Dear colleagues.

We would like to inform you that Usethics has suspended its operations for an indefinite time due to the political and economic situation.

We plan to resume our activities after normalization of the humanitarian and geopolitical situation and restoration of peace.


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CUSTOMER JOURNEY MAPPING

We uncover key blockers, enablers, and areas for improvement. Customer journey mapping shows the bigger picture of how users act, feel, and think, while interacting with your product.
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more about customer journey mapping
why
To identify key attractors and crucial drawbacks for users of your product.
how
We look at user journeys and tasks from the perspective of target personas and map out user experiences at each point of interaction.
timing
2-4 weeks
results
A visual representation of each stage of user interaction with your product. The customer journey map includes indication of users’ goals, barriers, motivators, and recommendations on how to improve the overall user experience of your product.
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